Unimer strengthens team to focus on members
New appointments strengthens Unimer's focus on members
(5 March 2009) Unimer is further developing and strengthening its' focus on providing the ultimate service offering for its members by introducing Key Account Managers and internal account management, whilst maintaining a regional and geographical focus.
In order to create tailored solutions for individual merchant members and the buying groups operating in the UK and Ireland, Unimer has recently introduced a new structure for the management of all members This new structure aims to provide a more comprehensive service offering to ensure members achieve the most out of their Unimer membership.
Suzanne Millward, Marketing Manager at Unimer, will, in addition to her marketing responsibilities, take over the responsibility for a number of geographical key accounts in the South East. Suzanne will also manage the CBA (Combined Buying Association) as a Key Account, to further develop the partnership with Unimer.
Ian Young and Mark Rynhoud have both been promoted to Key Account Managers and will manage Unimer's strategic accounts in the North and South respectively. Ian, who is well known within the Unimer membership in his current region, has been with Unimer for 10 years, and will now also manage the relationship with NBG (National Buying Group). Mark, who is currently covering the South East, will assume the responsibilities of managing the H&B buying group. A member account manager will be appointed. Working mostly internally this new recruit will work to develop and provide improved communications between Unimer and its' members.
The new team's key objective is to further develop relationships with members and enhance the opportunities in the marketplace.
Suzanne says: "I am delighted to have this opportunity to manage and develop these accounts to ensure they all take advantage of what Unimer can offer. I am confident that we will be able to identify the added value Unimer and our suppliers can provide. This position will enable me to add real value to our members by addressing their challenges with real solutions".
"Our members like access to somebody who understands them and what their needs are on an on-going basis. And this is why we are implementing key account management, as without this structured approach we would only be a tactical supplier rather than a strategic partner, which is our aim", says Howard Grant, Managing Director of Unimer.